For service providers

Kilpilahti business area employs also hundreds of service providers, who follow the same instructions and permit processes.

Neste Porvoo major turnaround 2024


Kilpilahti access permit office appointment reservation

The access permit office serves applicants by appointments.

In order for getting a access permit all contractors have to fulfill the requirements set by Kilpilahti area host companies:

  • Identification documents (Passport or ID-card) scanned to Sedatus.
  • Valid occupational safety card (from Työturvallisuuskeskus or equivalent as defined by Kilpilahti companies) scanned to Sedatus.
  • Kilpilahti access permit training must be completed.
  • Access permit application filled for the employee in Sedatus.
  • Employer and employee documents required by the host company downloaded in Sedatus.
  • For employees coming from outside of EU / ETA countries, a valid residence permit is required.
  • A photograph of the employee (taken in front of a white background) downloaded into Sedatus.

In case the access permit office notices shortcomings in documentation, they can cancel the appointment, by sending an email to the contractor.

Contractors can book appointments, by sending an email to
The appointment has to be scheduled at least 5 days prior to coming to Kilpilahti.

The access permit office is located in Kulloonlahdentie 17 and open and access permits can be picked up between 07.00 and 16.00 from Monday to Friday.

HSE Network Kilpilahti site

HSE Network is a common website of Naantali terminal and the companies and service suppliers operating in Kilpilahti business area. The HSE Network supports common safety objectives and safety cooperation between the different organisations.
In the Neste Access permit process section, contractors can familiarise themselves with Neste access permit process and contractor management. It is a very informative section, with links to detailed instructions, additional materials, other sites and contact information.

Logging in to the HSE Network website requires contractors to have user IDs.
Ordering login credentials:
Problems, password issues:
Telephone support: +358 10 458 5252
Link to site